USCellular

FAQ

Prorated or partial charges can appear on your bill if you add or change services in the middle of a billing cycle. Proration can occur on the bill following service suspension or addition of features. Additionally, at U.S. Cellular, your monthly service charges are billed one month in advance. For example, if your bill date is the 16th, your January 16th bill would reflect monthly service charges that cover January 16th through February 15th. Please check "How To Read Your Bill" for additional billing information.
TOPIC - Billing FAQs
U.S. Cellular's plans are designed to give you the minutes, messaging and data you want at a price that fits your budget. Review and make changes to your plan at anytime online by logging into My Account. Or, view our latest plan offerings here.
TOPIC - Online Account Management FAQs
With U.S. Cellular, you get national coverage. Data usage while roaming is billed the same as data usage while in-network.
TOPIC - Managing Your Data Usage FAQs
U.S. Cellular helps you track your data usage by automatically sending you text alerts when you've reached 75% and 100% of your data plan limit. Learn more about tracking and monitoring your data usage
TOPIC - Managing Your Data Usage FAQs
Connect to Wi-Fi networks when available. U.S. Cellular also provides several tools for managing data and avoiding overages:

Data Overage Protection — you'll receive alerts (via text or voice call) when you've reached 75% and 100% of your data plan limit.

Data Usage Controls ‐ Allocate and manage data usage limits for each device for a monthly charge of $2.99 per account.

Device Apps — you can use on-device tools to help prevent overage. Most devices have data usage utilities (or apps) that can set thresholds, alarms or even block data use (refer to your device user guide on how to use these features).

Use our Data Estimator Tool to find the plan that best meets your needs.

If you haven't already, sign up for My Account. You can view online how much data you've used, and how much is remaining for your current billing cycle.
TOPIC - Managing Your Data Usage FAQs
You may be able to use your phone when traveling internationally. Making outgoing calls from other countries is available with all Plans. Roaming internationally is currently unavailable for customers on Prepaid plans. Click here to learn more.
TOPIC - International Services FAQs
Select your device to access online tutorials, videos, user manuals and more. Or, find an in-store workshop near you for hands-on training.
TOPIC - Using Your Phone FAQs
With U.S. Cellular, you get national coverage. We built a network with the highest network satisfaction of any national carrier because that's what you deserve. View our Maps and Coverage Locator for additional details.
TOPIC - Coverage Locator FAQs
Log into My Account, call Customer Service or visit your nearest store to find out when are eligible for an upgrade.
TOPIC - Online Account Management FAQs

FAQ Topics

1. Billing
2. My Account
3. Online Orders
1. Shared Connect Plans
2. Simple Connect Prepaid Plans
3. Text Messaging
4. Picture & Video Messaging
5. Lifeline
1. Android-Powered Phones
2. Apple® iPhone®
4. U.S. Cellular Home Phone
5. Installment Pricing
6. Upgrade Program
7. Device Protection
9. Vehicle Monitoring
1. International Services
2. Roaming
3. Voice Mail To Text
4. E911
5. Mobile To Mobile
6. Number Portability
7. Overage Protection
8. Wireless Amber Alerts
9. Wireless Emergency Alerts
10. Voice Mail
1. 4G LTE
2. Coverage Locator
3. FCC Booster Registration
2. Troubleshooting
3. Using Your Phone
4. Connecting Your Device To Wi-Fi
1. Content Policies
2. Fraud Prevention & Privacy
3. General Wireless
5. Press Room
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