Enhanced Calling on Android FAQs

Multitask with simultaneous HD voice and data.

Enhanced Calling is a suite of advanced cellular services enabled by Voice over LTE (VoLTE) technology. VoLTE Technology optimizes the network by delivering voice calls & SMS traffic over the UScellular® 4G LTE data network instead of the traditional voice 2G/3G network, delivered through our Enhanced Calling-capable phones when connected to the Enhanced Calling network. Enhanced Calling Services include the following features:
- HD Voice
- Simultaneous voice and Data
- 6-way conference calls
- Automatic Robocall alerts to potential spam or potential fraud calls *Device Dependent
Note: Enhanced Calling features are included in your existing voice plan at no additional charge. Enhanced Calling is not available everywhere.
You need to meet the following requirements to be eligible for Enhanced Calling:
- Have a Primary Address & Phone number in the Enhanced Calling Service coverage area. To check Enhanced Calling coverage in your area, please visit the Coverage Map & enter your address, city or zip code.
- Have an Enhanced Calling-capable phone with the latest device software/Carrier Settings.
- Be physically within the Enhanced Calling service coverage area.
View our Device Tutorials to learn how to turn on Enhance Calling on your phone.
Note: Once HD Voice is activated, you will be able to enjoy the other Enhanced Calling features, such as Simultaneous Voice & 4G LTE Data, and 6-Way Calling.
HD Voice is High Definition voice calls with reduced background noise for clear & crisp audio connections. You can talk in a normal voice and be heard clearly even in noisy environments. Conversations will sound more natural, almost as if the person at the other end of the line is right there next to you.
Note: You must to be talking to another Enhanced Calling customer to experience the end to end HD call quality.
To be eligible for any of the Enhanced Calling Features, you need to have an Enhanced Calling-capable phone, and be in the Enhanced Calling service coverage area.
Note: If you have any features that are incompatible with the Enhanced Calling Service, they will no longer function upon availability of Enhanced Calling. Such incompatible services include Ring-Back Tones and Regional Abbreviated Dialing Codes.

You can make an HD Voice call the same way you make a regular voice call (e.g. from your Contacts app, Phone app or Recent Calls), provided that both you and the person you're calling:
- Are using Enhanced Calling-capable phones.
- Have the Enhanced Calling feature enabled.
- Are connected to the Enhanced Calling Network.
- On most Android devices, you'll know that you're on an HD Voice call if an "HD" logo appears in the upper right corner of your in-call screen. If a wired headset or a Bluetooth® headset is connected to your phone, HD Voice calls may not be delivered to the headset with HD quality unless the headset is also compatible with HD Voice.
You can set up a 6-way conference call the same way you would set up a 3-way call. The only difference is that if your Enhanced Calling-enabled phone is connected to the Enhanced Calling Network, you can set up a conference call with up to 5 people, even if they don't have Enhanced Calling enabled on their phones.
To set up a conference call with up to 6 phones:
- Call the first phone number as usual.
- While on that call, tap Add call to call the second phone number.
- When the second call is established, the first call will be put on hold automatically. You can swap between the two calls.
- Tap Merge to join the two calls and form a 3-way conference call.
- You can call up to 3 more phones to form a 6-way conference call.
- You've successfully set up a 6-way conference call.

Enhanced Calling

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ENHANCED CALLING GENERAL INFORMATION

BENEFITS OF ENHANCED CALLING

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