Security Of Your Confidential Personal Information

U.S. Cellular takes reasonable security safeguards to protect against such risks as loss or unauthorized access, destruction, use, modification, or disclosure of Confidential Personal Information.

We restrict access to Confidential Personal Information to those who need to know that information in order to operate, develop or improve our products, services and websites. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Account owners and their Authorized Contacts are required to have a PIN for added account protection. PINS should be updated on a regular basis. You may change your PIN over the telephone or at a retail store location after providing identification information.

Account owners and their Authorized Contacts should not provide Account Information, their PIN or online password to unauthorized parties. You are encouraged to protect your mobile device, computer, and PINS and passwords against unauthorized access. When accessing information online, you should sign off when finished using a shared computer and always log out of any website after viewing Confidential Personal Information.

We protect the security of your Confidential Personal Information transmitted through our websites by using software which encrypts the Confidential Personal Information you input or view.

We will not store Confidential Personal Information beyond what is necessary for business purposes, including for internal service evaluation and quality assurance purposes, except as otherwise required by law.

Controlling Unsolicited Text Messages and E-mail ("Spam")
U.S. Cellular is concerned about controlling unsolicited commercial text messages and e-mail or "spam." While U.S. Cellular continues to actively review and implement new technology to help prevent these activities, there is no currently available technology that will totally prevent the sending and receiving of unsolicited text messages or e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online may help reduce the amount of unsolicited e-mail you receive. For more information about this and other related topics go to the Federal Trade Commission's website at You may also contact us or write to us at the following address:

U.S. Cellular
Attn: Customer Resolutions Support
P.O. Box 1489
Bolingbrook, IL 60440

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