U.S. Cellular® as a participating carrier in the CTIA's "Consumer Code for Wireless Service" has voluntarily agreed to unlock handsets and tablets (hereinafter referred to as "devices") certain circumstances described below beginning on May 11, 2014. "Unlocking" devices describes the disabling of any software on a device that would prevent a device from being used on any compatible network. Some current devices are not eligible to be unlocked because of the age of the device or because there is not technology readily available to permit the device to be used on any other compatible network. Devices capable of being unlocked are listed below. It is important for consumers to know that an unlocked device is not an assurance that such device will;
All 1X and 3G devices are capable of being unlocked. Here is the list of 4G devices that, as of February 11, 2015, are either capable of being unlocked or are already unlocked;
|Galaxy S® 3||Unlocked|
|Various||Please visit a local U.S.Cellular location which can support you in unlocking the following models:
|New models launched after February 11, 2015|| Unlocked
|iPad® (All models)||Unlocked|
|iPhone® 4G LTE models||The following iPhone models are unlocked:
|iPhone® 4s||Please visit a local U.S.Cellular location for further support|
|Smartphones & Tablets||Please visit a local U.S.Cellular location which can support you in unlocking the following models:
|New models launched after February 11, 2015||Unlocked
|Smartphone||Please visit a local U.S.Cellular location which can support you in unlocking the following models:
Yes. Postpaid customers seeking to unlock a device must satisfy all of these requirements;
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
Non-Customers seeking to have a U.S. Cellular device unlocked may do so but U.S. Cellular reserves the right to refuse any unlocking request if U.S. Cellular has reason to believe that the request is fraudulent.
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
U.S. Cellular will not unlock any device that has been reported lost or stolen or for which U.S. Cellular has reason to believe is an attempt by the requestor to commit fraud. Requests to unlock devices assigned to current accounts must be made by the account owner or an authorized user.
Eligible 1X and 3G devices that are not listed in the table above may be unlocked at a local U.S. Cellular location or by contacting U.S. Cellular Customer Care at 888-944-9400.
Eligible 4G LTE devices listed in the table above may only be unlocked at a local U.S. Cellular store. Your 4G LTE device may already be unlocked, so be sure to check the table above to determine if your device is unlocked before you visit a U.S. Cellular store.
Most devices can be unlocked on the spot but some 4G devices will need to be sent to an outside vendor to have the task performed. If the device needs to be sent to an outside vendor we will have the request processed as soon as is practical but you should plan on at least 3 or 4 days before the device can be unlocked and returned to the company owned store that processed your request.